Four workers at Insomnia Cookies’ Cambridge store went on strike on August 19, protesting poverty pay and wretched working conditions, and demanding $15/hr, health benefits and a union at their workplace. The company illegally fired all four. For the next six months strikers, IWW members, allies, and student organizations at both Harvard and Boston University held pickets, marches, rallies, forums, phone blitzes, and organized boycotts, while workers continued organizing at both the Cambridge and Boston locations. The union also pursued legal charges through the National Labor Relations Board (NLRB).

On March 3, a company representative signed an agreement promising almost $4,000 in back pay to the four strikers (two of whom had given notice before going on strike; and all of whom had moved on to more rewarding jobs or pursuits). The company also agreed to post a notice in the Cambridge store, promising not to fire or otherwise retaliate against workers for taking collective action, including joining the union and going on strike. The company was also made to revise a confidentiality agreement that improperly restricted workers’ rights to discuss their conditions of employment with one another and third parties (including union organizers and the media). All references to the terminations have been removed from strikers’ personnel files.